Returns & Exchanges

At Sanity Jewelry, we want you to be completely satisfied with your purchase. If your new piece doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully place the jewelry in its original gift box and velvet pouch to ensure it is protected during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return mailer.

4

Receive Your Refund

Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing